HOW WE WORK
Here’s what working with us actually looks like.
Every engagement is built around your organization, but the path is consistent. We find out what’s really going on, agree on what matters most, build both your leaders and the conditions around them, and stay long enough to make sure it sticks.
HOW AN ENGAGEMENT WORKS
Four steps, built around your organization.
01
Understand
We start by listening. That means conversations with people at different levels and, where it helps, watching how meetings and decisions actually happen.
You get: an honest picture of what’s working and what’s in the way.
02
We work with your leadership team to agree on the few things that matter most, so energy goes where it will make the biggest difference.
You get: clear priorities your leaders actually agree on, in the room and after it.
Focus
03
We develop your leaders through workshops, retreats, and coaching built around your real challenges, and help adjust the conditions around them, like decision rights, expectations, and meeting habits.
You get: new skills practised on real work, and practical changes that make them usable.
Build
04
We stay involved with follow-up sessions, check-ins, and adjustments as things evolve.
You get: change that shows up on Tuesday afternoon, not just on the day of the workshop.
Sustain
THE ROOTS FRAMEWORK
What we look at, every step of the way.
Like the roots of a tree, most of what shapes leadership is out of sight, and it decides what grows above the surface. Every engagement looks at the same five areas.
R
Relationships
How well teams work together across departments, locations, and levels, or whether it’s “us versus them.”
“That’s not our problem, that’s operations.”
O
Ownership
Who makes which decisions, who’s accountable for what, and whether commitments actually get kept.
“I thought you were handling that.”
O
Openness
Whether people say what they really think, give honest feedback, and raise problems early, including to their boss.
“Everyone knew, but nobody said anything.”
T
Trust
Whether people believe in each other’s intentions and can count on each other’s follow-through.
“I’ll believe it when I see it.”
S
Whether meetings, priorities, expectations, and incentives help good leadership happen, or quietly work against it.
“We say we value collaboration, but we reward individual wins.”
Systems
WAYS TO START
Start where you are.
You don’t have to commit to a year-long partnership in order to work with us. Most clients start with one of these options, and we build from there.
EXECUTIVE RETREATS & LEADERSHIP WORKSHOPS
You have an offsite or retreat coming up
A day or two designed around your real challenges, not a generic agenda, with a plan for what happens after everyone gets home.
STRATEGIC PLANNING & EXECUTIVE ALIGNMENT
Your leadership team needs to get on the same page
Facilitated sessions that help your leaders make the hard calls, set priorities, and agree on how they’ll move forward together.
LONG TERM LEADERSHIP PARTNERSHIP
You want change that lasts across the organization
An ongoing relationship where we work alongside your leaders over time, following through on what you’ve started and keeping progress on track.
QUESTIONS
What people usually ask us first
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Less than most people expect. We design around your calendar, build the work into real meetings and decisions where we can, and agree on the time commitment before anything starts.
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Absolutely. Many of our longest client relationships started with a single session. We’ll design it to stand on its own, and to connect to whatever comes next, if anything does.
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The bad news is: Usually the training wasn’t the problem. People went back to the same meetings, the same decision-making, and the same unspoken rules.
The good news is: That’s the part we work on too.
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Alexis and Scott lead every engagement personally, and we bring in experienced facilitators we know and trust when a project calls for it.
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Before we start, we agree on what you’d expect to see change. Then we check in on it before we start and along the way, through 1:1 conversations, direct observation, and short pulse surveys.
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Our leadership partnerships start at $35,000, and workshops start at $7,500, Every engagement is scoped to what you need. We’ll talk openly about investment in our first conversation, so you’ll know where things stand before we put together a custom proposal.