Training Case Study 2:
Strengthening Communication & Trust in a High‑Growth Tech Company
An executive alignment workshop that clarified decision rights, raised candour, and sped up decisions across the company.
Engagement Snapshot
Client Type: Leading Canadian technology company
Participants: Founder/CEO, President, Executive Leadership Team
Format: 1‑day executive workshop & Follow UP
Focus: Trust • Decision boundaries • High‑stakes conversations
The Challenge
Rapid growth + acquisition + 5 new C‑suite hires in 18 months.
Executive dynamics created trust gaps and unclear ownership.
Hard conversations happened offline; meetings lacked open, in‑room dialogue.
Performance‑first culture needed clarity and empathy to sustain momentum.
The Two Roads Approach
Facilitated frank, in‑room conversations to surface tensions and reset ways of working.
Clarified roles and decision rights, including escalation paths and trade‑off rules.
Introduced practical frameworks for giving/receiving feedback and leading high‑stakes conversations.
Reinforced a shared foundation of trust through exercises, theory, & debriefs: performance and empathy can (and must) coexist.
The Results
Breakthrough dialogue: Long‑standing tensions addressed openly; every voice was heard.
Stronger alignment & ownership: Clear decision boundaries, less thrash.
Sustainable tools: Repeatable playbooks for candid, fast collaboration.
Key Takeaways
Growth and cultural shifts require intentional alignment at the top.
Executives need a safe room to do the real work of trust and clarity.
Simple boundaries + common language = momentum without constant friction.
What Participants Said
“We finally talked about what was REALLY going on, and left with a clean plan”
Program Elements Included
Stakeholder interviews and culture scan
Executive norms and decision framework
Post‑workshop implementation cadence
“Alexis has a rare gift for cutting through the noise and getting to the heart of what leadership and team performance truly mean. She doesn’t just deliver concepts; she delivers transformation. Her stories, practical insights, and ability to connect with business owners on a deeply personal level shifted the way our attendees thought about their roles as leaders. “
— mark bradley, founder, lmn, leanscaper 